 Collaborate on helpdesk tickets in Outlook
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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Buy ($690) / Download (6.8 MB)
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Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk, customer support, help desk management, essential statistics, help statistics, software support, help desk solution
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| 26 / 1 (year / month) |
| 11-03-2008 22:04:42 GMT |
| 10-01-2007 |
| English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish |
| Windows2000, WinXP, Windows2003 |
| Exchange Server 5.5 or later |
| Install and Uninstall |
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Instead of playing the DVD, it starts loading from the disc, and freezes the computer before the disc is "loaded". Never got beyond a screen saying "loading please wait - 6%".
This method would work great except that for software that is distributed to end-users - it wouldn't work too well, considering they either need XP or the WMI classes installed AND they need admini...
Excellent product.
Simple to use and easy to install. no additional software or hardware reuired. I configured in 10 minutes.
it is good for the the people who have positive atitite.Question for u how can we download it can't we download without payment
Despite their advertising, ShareCalendar IS NOT COMPATIBLE with Outlook 2007. It crashes the system. Because I was a few days beyond their return policy when I spent the time to trace the problem...
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