 Rapidhelp with rapidHELP Software by H&N
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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Buy (Unknown) / Download (45.0 MB)
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Service Desk,
helpdesk,
support,
call,
call center,
ticket,
service,
helpdesk software,
service software,
callcenter,
Trial software,
helpdesk for free,
Service level,
SLA,
Service Level Agreement,
Web-Connector,
Knowledge Base,
Knowledgebase,
pdf,
xml
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| Download |
Avg. User Rating |
Overall |
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| 30 / 1 (year / month) |
| 23-01-2004 |
| English, German |
| Windows2000, WinXP |
| Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free hard disk space, 64 MB RAM |
| Install and Uninstall |
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The company announces the software as free. After you install it and try to kill a process a popup informs that only the pro version which is paid can do the job. This is a bad fait commercial
The software is not bad, but the support and the message boards are a disaster. The administration is heavy handed and arbitrary in their decisions. Trying to get a real answer to a question
Sadly I have to agree with HJ. Stay away from the associated message board if you can, and use Fertility Friend software if you want a free version of the Ovusoft program.
Most CORRUPT Software. Stay away from it. After locking your files, forces you to but the buy the license. And no option to uninstall.
Thank GOd I didn't have important files stored. Had to rebot m...
It´s good, I like it. and updates is quick.
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