Monitor all support-related interactions an..

Cute HelpDesk 1.2

Cute HelpDesk is an interactive network application. Cases are based on SLA's (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his own Queues with cases to monitor. All Interactions with clients and updates by other agents are Structured and Time-stamped in the case-history. Visual clue that a Case is updated by other Agents. Instant Messaging of cases who are threatened to be overdue. Scheduled del..

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cases, case, email, products, levels, data, agents

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Cute HelpDesk Info

Downloads:	14 / 1 (year / month)
Released:	23-06-2005
Language:	English
Platform:	Windows (all)
Requirements:	Windows 95/98/Me/NT/2000/XP
Install:	Install and uninstall

Review Cute HelpDesk

  		  
        		Audio & Multimedia
        	
        		Business
        	
        		Accounting & Finance
        	
        		Calculators & Converters
        	
        		Databases & Tools
        	
        		Helpdesk & Remote PC
        	
        		Inventory & Barcoding
        	
        		Investment Tools
        	
        		Math & Scientific Tools
        	
        		Office Suites & Tools
        	
        		PIMs & Organizers
        	
        		Project Management
        	
        		Vertical Market Apps
        	
        		Other
        	
        		Communications
        	
        		Desktop
        	
        		Development
        	
        		Education
        	
        		Games
        	
        		Graphics
        	
        		Home & Hobby
        	
        		Network & Internet
        	
        		Security & Privacy
        	
        		Servers
        	
        		Utilities
        	
        		Web Development

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