 Track and manage customer requests
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
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Buy ($149) / Download (5.2 MB)
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help desk,
call center,
helpdesk,
workorder database,
CRM,
KMS,
customer relations management,
customer resource management,
resource management,
customer service,
service report,
work order,
time management,
time
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| Download |
Avg. User Rating |
Overall |
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| 19 / 0 (year / month) |
| 18-02-2009 18:27:52 GMT |
| 05-02-2009 |
| English |
| Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista |
| Windows 95 or higher, 10 Mb disk space |
| Install and Uninstall |
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The company announces the software as free. After you install it and try to kill a process a popup informs that only the pro version which is paid can do the job. This is a bad fait commercial
The software is not bad, but the support and the message boards are a disaster. The administration is heavy handed and arbitrary in their decisions. Trying to get a real answer to a question
Sadly I have to agree with HJ. Stay away from the associated message board if you can, and use Fertility Friend software if you want a free version of the Ovusoft program.
Most CORRUPT Software. Stay away from it. After locking your files, forces you to but the buy the license. And no option to uninstall.
Thank GOd I didn't have important files stored. Had to rebot m...
It´s good, I like it. and updates is quick.
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