Call volume forecasts, staffing optimization.

Lokad Call Center Calculator 2.0.1707.0

by Lokad.com 		Home :: Business :: Vertical Market Apps
Lokad Call Center Calculator 2.0.1707.0
Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required.
Home page Free / Download (1.8 MB)
call, center, forecasting, scheduling, volume, erlang, forecast, optimization, staffing, staff, workload, capacity, utilization
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Lokad Call Center Calculator Info
Downloads: 126 / 8 (year / month)
Updated: 15-02-2009 13:43:29 GMT
Released: 16-01-2009 
Language: English 
Platform: WinXP, Windows2000, Windows2003, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Busine 
Requirements: Microsoft .NET Framework 2.0 
Install: Install and Uninstall 
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