 Web-based Helpdesk Manager. It works by routi
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Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and num
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Buy ($749) / Download (520.0 KB)
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Avg. User Rating |
Overall |
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| 20 / 1 (year / month) |
| 14-03-2005 04:42:27 GMT |
| 08-03-2003 |
| English |
| WinXP, Windows2000 |
| Windows XP/2000 with IIS |
| Install and Uninstall |
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The company announces the software as free. After you install it and try to kill a process a popup informs that only the pro version which is paid can do the job. This is a bad fait commercial
The software is not bad, but the support and the message boards are a disaster. The administration is heavy handed and arbitrary in their decisions. Trying to get a real answer to a question
Sadly I have to agree with HJ. Stay away from the associated message board if you can, and use Fertility Friend software if you want a free version of the Ovusoft program.
Most CORRUPT Software. Stay away from it. After locking your files, forces you to but the buy the license. And no option to uninstall.
Thank GOd I didn't have important files stored. Had to rebot m...
It´s good, I like it. and updates is quick.
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