Review by david Bradley: A year ago I paid $19.95 for and downloaded a copy of Evidence Eraser. That was their full price. There are many statements on their site that it is a one-time charge, for life. However 12 months later, in October 2007, it stopped working and a message popped up that I had to pay for another year. I complained twice and finally got a reply. I was given a list of instructions on how to refresh the application after removing the old copy. These instructions did not do the job but did destroy some of my data. It has been 5 weeks and my trouble has still not been treated seriously. I have since removed and replaced the application with another one - I do not wish to carry on further without even knowing what to expect, nor how or if my lost ... (2/5 - 22-Nov-2007)